Shipping policy
Shipping Policy
Processing Time
Orders typically require 30 Days for production before shipment. Production time begins only after:
- Payment is received
- Approved impressions are submitted
- All required information is confirmed
Shipping Responsibility
Once an order has been shipped and tracking has been provided, responsibility transfers to the shipping carrier and customer.
We are not responsible for:
- Lost or stolen packages marked delivered
- Incorrect shipping addresses entered by customers
- Shipping delays caused by carriers
- Customs delays for international orders
Address Accuracy
Customers are responsible for entering the correct shipping address. Orders returned due to incorrect addresses may require additional shipping fees.
Signature Confirmation
For high-value orders, signature confirmation may be required upon delivery.